The rate of Kudos, the recognition feature on Centrical's employee performance management platform, rose 150%...
The lights are coming back on in some corporate training classrooms. But most will remain...
A new narrative on Centrical's employee performance management platform is called “A Better World.” The...
Gartner's 2020 Frontline Worker Technologies Hype Cycle report covers 30 different systems, tools, devices, including...
When you engage employees at an emotional level, provide continuous learning, they will want to...
Having contact center agents continue to WFH is more than reasonable. Continuing to accept less...
Gal Rimon, Centrical's Founder & CEO, believes a diverse organization is a better one, a...
There’s continuous adaptation and innovation to deal with the COVID-19-related disruptions to training activities. To...
In this commentary, originally appearing in Forbes, Gal Rimon, Centrical's CEO, shares that conversations he's...
According to Training Industry research, strategic alignment is the most important process capability of great...
Karma has been described as, “…that what goes around comes around.” Even though I’m a...
Bill Kahn, Centrical's VP, Customer Success, Americas, sat down with four people involved in their...
It will be just fine if I don’t read another joke about business casual pajamas...
Across the contact center industry it’s often the case that team leaders are first-time managers....
Before the pandemic, my organization, like yours, had a rhythm, a cadence. We had a...
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