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Infographic: Elevate Caregiver Experience

The caregiving industry faces a growing challenge: high staff turnover and burnout. Creating a supportive and engaging work environment is crucial for retaining your valuable caregivers.

Tackling Turnover in Travel and Hospitality

The travel and hospitality industry experiences an attrition rate of over 80% annually, with early attrition and first-day ghosting significant contributors to these statistics. How can companies throughout the industry curb early attrition while setting their new hires up for long-term success?

Performance Experience Checklist

It is no secret that engaged, high-performing employees create amazing customer experiences. A performance experience is a method of improving operational performance, employee retention, and CX by personally guiding and inspiring frontline employees across every stage of the employee lifecycle.  

Guides

The 2024 Guide to Gamification

Gamification is an increasingly popular strategy gaining traction across organizational types and industries. While gamification is an effective tool for employee motivation, engagement, productivity, and performance, it must be implemented thoughtfully to deliver consistent results over the long term.

Gamification: A Buyer’s Guide

Our buyer’s guide helps you start your gamification journey, offering the tools to evaluate platforms and build your business case, including a downloadable evaluation checklist.

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Unlocking Employee Engagement and Business Growth

In this whitepaper, you will learn about the detrimental risks of deprioritizing your employee engagement efforts and how to position your learning and development programs to measure impact and drive value.

Videos

SUCCESS 2022

Discover how leaders of tomorrow will take a bold leap today to drive the highest level of performance by engaging and inspiring every single employee to reach their greatest potential.

Success 2021 On-Demand

Watch the Success 2021 event sessions to learn from the leaders who are reimagining the world of work to ensure employee and business success.

Blog Posts

What Are the Three Cs of Employee Engagement?

Employee engagement is hard to grow and even harder to maintain.

Employee Engagement for Financial Services

The industry of financial services can be complex and uniquely stressful for employees, meaning it can benefit more than some from increased employee engagement.

Podcast

Creating Frameworks for Sustainable Performance

Caring for your employees is key to your business’ success, and people like Lisa Dolan seem to have cracked the code on how to do it sustainably for hundreds of thousands of global employees.

Come One, Come All: Enabling Your Employees’ “Rare Breed” Virtues

Author Sunny Bonnell shares more on her “Rare Breed” movement. Sunny is on a mission to empower leaders to harness the power of their most audacious, obsessed, weird, hypnotic, rebellious employees.

Research

Performance Driven Culture Research Landing Page

The industry of financial services can be complex and uniquely stressful for employees, meaning it can benefit more than some from increased employee engagement.

Research Paper – Redthread Frontline Employee Performance Management

The industry of financial services can be complex and uniquely stressful for employees, meaning it can benefit more than some from increased employee engagement.

Events

Events

Boost Customer Loyalty and Drive Repeat Business with Our Free Consultative Session

Events

Solve Your Employee Engagement and Performance Challenges with a Free Consultation

 

Are These Challenges Holding Your Team Back?

  •   Employee disengagement leading to low productivity?
  •   Difficulty tracking
Events

CX/Contact Center Community Happy Hour with Centrical

After an insightful Day 1 at the ICMI Contact Center Expo, join Team Centrical for

Drive transformation with gamification

Supercharge employee engagement by giving your
workforce daily reasons to get excited

Request a demo
Drive transformation with gamification

Request a Free Demo