Voice of Employee

Listen and respond to your frontline, continuously

“When leaders and managers cultivate the whole person at work — not just the employee — they promote the success of every individual in the organization.”

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Stay connected and perform remotely

Maintaining the pulse of your organization is hard. And there are many influences on wellbeing and burnout among your frontline beyond their physical health and safety. Like workload and goal alignment, regular feedback and support, meaningful collaboration and teamwork, manager empathy, and more.

With Centrical, you can keep your frontline emotionally connected, motivated, and productive, wherever they work.

BENEFITS

Prioritize wellbeing

Show that you care

Encourage candid and direct reflection and feedback with micro-surveys and regular check-ins on wellbeing, workload, and clarity of goals.

Listen and respond

Support empathetic leadership. Identify early signs of burnout and leverage employee sentiment to trigger coaching, learning, and performance challenges in response to each employee’s unique needs.

Connect from anywhere

Create a shared sense of purpose. Consistently communicate with remote teams, create alignment, and maintain connections with shared goals, conversations, team competitions, and kudos.

Let people shine

Recognize people’s need to stand out. Encourage social recognition and knowledge sharing across your teams.

FEATURES

Support the whole person to foster a healthy, productive workforce

Voice of Employee

Pulse Checks

Send out regular pulse checks to capture feedback on employee well-being and performance.

Micro-surveys

Send out micro-surveys to unique user segments to better understand their preferences and needs and collect feedback around their experience (e.g., onboarding) or confidence level with training content (e.g., new product training; compliance updates).

Voice of Employee
Voice of Employee

Manager Insights

Provide team leaders with wellbeing and other employee-driven insights collected through pulse checks and micro-surveys at the individual employee level. Guide team leaders to provide the right support to every individual based on their feedback.

Contributions

Create a community of influencers and foster collaboration with social knowledge sharing. Users can share their expertise and earn gem points when peers view and upvote their tips.

Voice of Employee

Trusted by leading enterprises:

Featured resources

The First 90 Days: Using Gamification to Engage and Retain New Contact Center Hires

How can gamified learning and performance can prevent early attrition in the contact center and ensure frontline managers engage new hires?

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7 Steps for using HIIT Methodologies to Drive Employee Performance

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6 Ways to Re-Engage Quiet Quitters Today

One of the hottest trending topics amongst the workforce right now came from a TikTok debuting the term quiet quitting.

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Microlearning through Gamification: 8 Simple Steps

Improved knowledge retention and increased performance starts with microlearning, interval learning, and topic repetition.

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Unlock the full potential of your workforce

Request a demo to see for yourself ​​how Centrical drives employee engagement, performance, and growth knowledge for the world’s leading organizations.

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Unlock the full potential of your workforce

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