DigitalWell & Centrical sign Multi-Year Deal with CX provider, itel

DigitalWell & Centrical sign Multi-Year Deal with CX provider, itel

Contract boosts itel staffing and service capability in Latin America, Caribbean and beyond.

New Research Reveals Gap in Employee Retention and Performance within Contact Centers

Centrical report finds over 50% of contact centers will add gamification, want to reduce attrition...

OVO Energy Partners with Centrical to Boost Engagement with Zero Carbon Living Advisors

Centrical, an industry leader in workforce engagement management solutions, is pleased to announce that OVO...

Centrical Names Former SAP SuccessFactors Executive, April Crichlow, as Chief Marketing Officer

Centrical Plays Key Role in BT Group’s ‘Reimagining’ of Employee Development

When BT looked to re-imagine the internal learning offering it provides employees, the emphasis was...