Solutions
Centrical’s suite of software solutions helps leading enterprises improve frontline employee performance.
“Centrical created a healthy global competition which encouraged salespeople to set a higher bar for themselves.”
Engagement and performance are deeply connected. But keeping your people emotionally engaged with their work and motivated to hit their targets is a struggle, especially across large and dispersed teams.
With Centrical gamification, you can engage your people — both individually and as a team — in new and exciting ways, creating a happier, more productive workforce that’s committed to meeting your business goals.
Gamification One-Pager
Make work purposeful and fun and give everyone a reason to own their success by gamifying performance and delivering personalized, real-time feedback and support.
Drive targeted improvement with team competitions, personal challenges, and progressing game narratives designed to make everyone a hero.
Celebrate the big and little wins with peer and manager kudos, points, badges, leaderboards, and tangible rewards.
Cultivate team spirit and strengthen bonds between employees and managers with integrated conversations, social recognition, knowledge sharing, and continuous feedback.
Choose from various game narratives, including dynamic car races where users progress by hitting their targets and Hike and Seek, where users can explore and collect valuable items by achieving their goals.
Winning also means collecting points and redeemable coins, earning badges, moving up on the leaderboard, and leveling up for hitting milestones.
Keep the competitive spirit alive by creating team competitions and personal challenges that users can participate in from anywhere. Dynamically group user segments to assign the right challenge to the right user.
Recognize success with peer and manager kudos — and earn points for doing so. Make every achievement and recognition social by sharing badges and kudos in team conversations.
Earn special points for sharing tips and tricks. Teammates can view and upvote contributions, awarding more points to users who contribute content.
Earn coins for hitting goals and reaching milestones, then redeem them for tangible rewards in the virtual store.
Improved knowledge retention and increased performance starts with microlearning, interval learning, and topic repetition.
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What digital motivation can do for frontline employees and their managers, from real-time performance management to learning, coaching, and recognition.
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How can gamified learning and performance can prevent early attrition in the contact center and ensure frontline managers engage new hires?
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Gamification is a highly effective mechanism for driving employee engagement, productivity, and proficiency. Read this eBook to learn best practices for successfully implementing gamification in your contact center.
Find out moreRequest a demo to see for yourself how Centrical drives employee engagement, performance, and growth for the world’s leading organizations.
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