Discover the power of sales training gamification! Learn how game-like elements can boost engagement, enhance learning, and drive performance in your sales team.
Unlock success with five top strategies for call center quality. Boost customer satisfaction and team performance with Centrical's insights.
2024's Top 5 Contact Center Trends: from AI Copilots to gamified goals, these strategies elevate customer service and agent morale. Implement now for a booming year!
Discover the transformative power of onboarding gamification. Explore engaging strategies to enhance employee orientation, boost retention, and drive success in the digital age.
Centrical has been featured in 112 new reports, receiving the “Users Love Us Badge” and continues to be the Global Leader in G2’s Sales Gamification Platforms for Winter 2023!
Operations leaders are looking to optimize pre-boarding and onboarding in 2024. Read more for a quick overview on setting new hires up for success.