“Employees engagement in the learning process is amazing”
The Centrical platform personalizes learning and development across the employee lifecycle with microlearning modules that are triggered by AI to target individual performance gaps and growth opportunities. The platform motivates employees to invest in their development through individual and team learning challenges, milestone badges, progressing game levels, collecting prizes, and more.
Continuous, personalized learning boosts performance and engagement by increasing employee skills and confidence, as well as visible growth and career opportunities – which also increases employee retention.
“Bite-sized” content delivered in the flow of work using various modalities, such as video, audio, text, and interactive simulations, supports every type of learner and enables your employees to better retain knowledge than traditional training methods.
Microlearning significantly cuts time-to-proficiency, building competency while making the experience more engaging and fun to help reduce early attrition.
Microlearning delivers a measurable impact on enterprise contact centers and other frontline teams by connecting learning to business requirements and outcomes.
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