Our buyer’s guide helps you start your gamification journey, offering the tools to evaluate platforms and build your business case, including a downloadable evaluation checklist.
In this whitepaper, you will learn about the detrimental risks of deprioritizing your employee engagement efforts and how to position your learning and development programs to measure impact and drive value.
Gamification is more than a buzzword – it is a solid strategy that boosts employee motivation, engagement, and performance. However, driving strong business results requires a firm foundational understanding of gamification, why it is effective, and how to implement a successful program.
Return to office? Stay fully remote? Shift to hybrid? It’s the duel of the decade, and both leadership and the workforce have their own thoughts and preferences. However, providing a consistent employee experience from wherever employees clock in is critical regardless of the organization’s direction.
The caregiving industry faces a growing challenge: high staff turnover and burnout. Creating a supportive and engaging work environment is crucial for retaining your valuable caregivers.
The travel and hospitality industry experiences an attrition rate of over 80% annually, with early attrition and first-day ghosting significant contributors to these statistics. How can companies throughout the industry curb early attrition while setting their new hires up for long-term success?
It is no secret that engaged, high-performing employees create amazing customer experiences. A performance experience is a method of improving operational performance, employee retention, and CX by personally guiding and inspiring frontline employees across every stage of the employee lifecycle.
In this whitepaper, you will learn about the detrimental risks of deprioritizing your employee engagement efforts and how to position your learning and development programs to measure impact and drive value.
Gamification is an increasingly popular strategy gaining traction across organizational types and industries. While gamification is an effective tool for employee motivation, engagement, productivity, and performance, it must be implemented thoughtfully to deliver consistent results over the long term.
Our buyer’s guide helps you start your gamification journey, offering the tools to evaluate platforms and build your business case, including a downloadable evaluation checklist.
Discover how leaders of tomorrow will take a bold leap today to drive the highest level of performance by engaging and inspiring every single employee to reach their greatest potential.
Watch the Success 2021 event sessions to learn from the leaders who are reimagining the world of work to ensure employee and business success.
People are a company’s most important asset, and organizations are always looking for ways to maximize their workforce.
A good platform can help keep employees engaged, monitor their job satisfaction levels, and gather meaningful feedback from in-person, remote, and hybrid employees in companies of all sizes and industries.
Life is filled with choices. Some decisions are easy to make, others not so much. Difficult and complex decisions require more forethought and consideration.
Caring for your employees is key to your business’ success, and people like Lisa Dolan seem to have cracked the code on how to do it sustainably for hundreds of thousands of global employees.
Author Sunny Bonnell shares more on her “Rare Breed” movement. Sunny is on a mission to empower leaders to harness the power of their most audacious, obsessed, weird, hypnotic, rebellious employees.
Life is filled with choices. Some decisions are easy to make, others not so much. Difficult and complex decisions require more forethought and consideration.
Life is filled with choices. Some decisions are easy to make, others not so much. Difficult and complex decisions require more forethought and consideration.
Frontline managers play a critical role in any contact center, directly impacting employee engagement, performance,
Solve Your Employee Engagement and Performance Challenges with a Free Consultation
Are These Challenges Holding Your Team Back?
Supercharge employee engagement by giving your
workforce daily reasons to get excited
April has 20+ years of global marketing experience in the high-tech industry with leadership experience across brand, demand generation, and customer adoption.Previously the Global Head of Marketing for SAP SuccessFactors, April was responsible for end-to-end marketing for SuccessFactors around the world. In this role, April led strategic marketing plans to grow global brand recognition, revenue, customer success and category creation of human experience management (HXM), which is focused on solution innovations that put the employee at the center of work. April also served as a Diversity and Inclusion Lead at SAP and led global thought leadership and strategic partnerships inspiring an inclusive culture, women’s equality, supplier diversity, and sustainable supply chains.
April has been honored by various organizations including CRN’s “Women of the Channel” and as a “Top 100 Ethnic Minority Executive” by EmPower. She holds a B.A. in Communications and Marketing from Simon Fraser University, Canada’s leading comprehensive university.
Gal founded Centrical (previously GamEffective) in 2013, with the vision of helping companies empower their employees’ performance, making them the center of business success.Prior to that he was CEO of Gilon-Synergy Business Insight, a national leader in Business Intelligence. In 2010, Gilon-Synergy was acquired by Ness Technologies (NASDAQ:NSTC) and Gal went on to serve as Senior VP at Ness, and was member of its executive management.
Prior to that he was VP customer relations and operations at Deloitte Consulting. He also worked at EDS and Bashan. He holds a MBA degree in Marketing and Information Technologies from the Tel Aviv University.
Daphne has over 15 years of experience in Customer Relations and Retention in both B2B and B2C environments. Her area of expertise is leading customer success, consulting and global professional services teams within public and private sector companies. She is focused on leading teams to grow the partnership with our clients.
Prior to Centrical, Daphne worked software and service companies in the online marketing and gaming industry.
Daphne holds MA in Statistics – Specialization in Operations Research and a MBA degree, both from the Hebrew University of Jerusalem.
Linat Polak Mart has more than 15 years of expertise in managing product strategy and operations in high-volume organizations.Previously, she held the role of Head of Product Experience and Communications for LivePerson, a leading Conversational AI platform, where she played crucial part in delivering significant product innovation and customer growth. Prior to her time at LivePerson, she held multiple senior product roles at NICE, a leading enterprise customer experience (CX) software provider, including Director of Product Portfolio and Director of Product Management.
Linat holds an MBA from Tel Aviv University and a BA in Computer Science from Reichman University (IDC Herzliya). She graduated magna cum laude from both institutions.
Ella Davidson is responsible for managing Centrical’s employee relations worldwide, including organizational development, talent management, benefits and recruitment. Ella has more than 18 years of human resources management experience. Prior to joining Centrical she was vice president of human resources at myThings and OpTier – leading SW companies, and consulted numerous entrepreneurs and startups in the Israeli hi-tech industry and Israel and in the US.Ella holds a B.A in Psychology from the Hebrew University and MSc in Organizational Behavior from Recanati Business School at Tel Aviv University.
Ariel has over 16 years’ experience in a wide variety of R&D leadership roles. He is highly experienced at building R&D teams from the ground up, driving high levels of accountability and ownership and setting up automation infrastructures. For the past 10 years Ariel has managed both in-house and offshore development teams at companies ranging from startups to enterprise organizations.
Prior to joining Centrical, Ariel served as VP of R&D at Worthy.com where his team dramatically improved product stability, quality and execution. Before that, he was VP R&D at Applicaster where he led infrastructure changes from project to product. Ariel has also held various R&D positions at Retalix (later acquired by NCR).
Ariel holds B.sc in Computer science & Math, and MBA degree in Information Technologies, both from Bar Ilan University
Tompkins comes to Workspot with more than 25 years of experience in software and hardware sales. Prior to joining his role as Chief Revenue Officer at Centrical, he was CEO at Workspot. He held the position of Chief Revenue Officer at IGEL as well as senior sales leadership positions with Red Hat, Hewlett Packard (now Hewlett Packard Enterprise), and Citrix.
Tompkins holds an MBA in Business Administration and Management from the University of Virginia, Darden Graduate School of Business Administration and served in the US Navy as a Nuclear Propulsion Technician.
Get access to these Employee Performance Experience assets: ePX Definitive Guide, Cheat Sheet, and Engagement Index. All delivered to your Inbox.
Transform Onboarding with the AI Copilot Built for Frontline Teams
Find out how you can deliver better customer experiences in this one-pager
Learn what’s possible with Centrical’s Performance Management Platform
Learn how you can leverage Centrical’s Coaching capabilities to scale frontline manager impact.
See how Centrical Boosts Contact Center Agents’ Performance
See how Centrical Boosts Sales Performance
Learn how you can keep your frontline emotionally connected, motivated, and productive, wherever they work.
Learn all about Gamification and how you can benefit from it to proactively engage your frontline, from anywhere.