eBook Attrition in the Contact Center: Trends in Combatting Employee Turnover Improved knowledge retention and increased performance starts with microlearning, interval learning, and topic repetition. Share:
eBook Microlearning Through Gamification Improved knowledge retention and increased performance starts with microlearning, interval learning, and topic repetition. Share:
eBook The First 90 Days: Using Gamification to Engage and Retain New Contact Center Hires How can gamified learning and performance can prevent early attrition in the contact center and... Share:
eBook, Infographic Engagement, Performance, Performance Management Coaching to Win Effective coaching is key to building highly engaged, high-performing teams. When done right, employees are... Share:
Guide How to Be a Great Operations Leader in 2023 2023 will likely be a year of economic uncertainty, with everyone doing more with less... Share:
