Rewarding the Winners or Celebrating Participation? Finding the Right Balance in Employee Motivation

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Are You Treating Your Frontline Employees Like Talent or Robots?

Your agents shouldn’t operate like bots, simply reading off scripts and rigidly following processes. When a customer’s issue doesn’t fit neatly into the playbook, agents need the autonomy and critical-thinking skills to respond thoughtfully and effectively.

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IHG’s Journey to Accelerating Loyalty Performance

Transforming Team Engagement and Training with Gamification to Win the 2024 Innovator Award

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Leadership Excellence: Wix.com Wins 2024 Captain Award

Transforming Employee Development and Coaching Through Transparency and Alignment

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Capita Experience’s Formula for Performance Excellence

Unlocking Gamification and More to Earn the 2024 High Performer Award

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How Arise Virtual Solutions Transformed Upskilling for Gig Workers

Redefining Learning Excellence: Arise’s Journey to Winning the 2024 Scholar Award

Why Employee Engagement Is a Critical Tool for Talent Management

People are a company’s most important asset, and organizations are always looking for ways to maximize their workforce.

What Makes Good Employee Engagement Software?

A good platform can help keep employees engaged, monitor their job satisfaction levels, and gather meaningful feedback from in-person, remote, and hybrid employees in companies of all sizes and industries.

What Are the Five Keys of Decision-Making?

Life is filled with choices. Some decisions are easy to make, others not so much. Difficult and complex decisions require more forethought and consideration.

What Are the Five Cs of Effective Teamwork?

Organizations rely on effective teamwork in today’s highly competitive business environment.

Drive transformation with gamification

Supercharge employee engagement by giving your workforce daily reasons to get excited

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