You Can Unburn Burned-Out Employees
As we approach three-quarters of a year under COVID-19, about two-thirds of employees feel burned...
Boost Motivation with Virtual Stores
Employees will be motivated to complete learning exercises, hit their KPIs, and more when they're able to redeem points accumulated through those efforts for rewards found in virtual stores.
Resource Center
How Instilling Values in a Customer Support Organization Helps Drive an Excellent Customer Experience
Centrical gathered its technical account managers (TAM). These are the people who deal directly with...
AI + People = Higher Performance: How Augmented People Intelligence Improves Front-line Managers’ Performance
This is the first in a series of articles that will explore the rise and...
Productivity Drops When Employees Feel Disconnected
Boston Consulting Group (BCG) issued a report recently. A fascinating read. It was a collection...
Virtual Fist Bumps Are Necessary in a WFH World
The rate of Kudos, the recognition feature on Centrical's employee performance management platform, rose 150%...
The Shift to Digital Remote Learning is Working – Here's Proof
The lights are coming back on in some corporate training classrooms. But most will remain...
How to Help Employees Perform Better and Make ‘A Better World’ in the Process
A new narrative on Centrical's employee performance management platform is called “A Better World.” The...
Gadgets, Gizmos, and, Most Important, Gamification for Frontline Workers
Gartner's 2020 Frontline Worker Technologies Hype Cycle report covers 30 different systems, tools, devices, including...
The 3 keys to higher customer satisfaction
When you engage employees at an emotional level, provide continuous learning, they will want to...