Solution elevates the quality assurance experience, leading to a 64% decrease in error rates, and an 84% increase in compliance and safety scores.
Explore the benefits and impact of employee engagement and retention on business success. Learn the main strategies and metrics that drive talent retention.
Discover effective ways of implementing call center quality monitoring and their impact on call center performance. Learn more here!
Explore examples of how gamification affects the engagement between the organization, its customers, and employees, and drives business success.
How can operations leaders leverage generative AI to create content quickly and efficiently for frontline team training and development? Read more.
Workplace gamification is a great tool to increase employee engagement, and team productivity and make some work tasks more fun. Learn more here!
This expansion of the platform’s digital coach, MegAI, enables autogenerated, scalable learning content creation for frontline employees, accelerating time to proficiency by 30%.
Workforce engagement management (WEM) is a great tool to increase agents’ engagement and productivity in the contact center. Learn more here!
Discover how to motivate learners and improve corporate eLearning with LMS gamification by using learning management systems!
How can leaders create effective, efficient learning paths for employees? Read on.
Team gamification is worth the investment. Discover the tips and best practices to gamify the workplace and improve your team’s performance!
Supercharge employee engagement by giving your workforce daily reasons to get excited
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