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Events

The Hidden Risks of Neglecting Employee Engagement

April 17th | 10 AM ET 

Cost pressures are fueling rumors of slashed employee engagement programs.

Events

Product Release Highlights

Watch on Demand to stay in the know about the latest and

Events

Demo: Coaching to Behaviors to Drive Frontline Employee Performance Improvement

Frontline supervisors play a pivotal role in the contact center, steering teams toward success

Events

Demo: Myth-busting Gamification in Today’s Contact Centers

Organizations are increasingly turning to gamification to motivate, engage, and retain employees while building

Events

Webinar: New Era of Performance Management for the Frontline

Shattering the Illusion

When it comes to performance management for frontline teams,

Events

Demo: Supercharging the Frontline Manager Experience

Frontline managers are a critical part of any company. The role of a team

Events

2023 Centrical Select Awards

Join us and Celebrate Our Outstanding Customer Achievements
Our customers do amazing things. We are

Events

Demo: Boosting the Frontline Pre-boarding and Onboarding Experience

Your newly hired frontline employees might be new to working at a contact center,

Events

Demo: Redefining the Frontline Employee Experience with AI-Powered Microlearning 

Whether onboarding, upskilling or cross-skilling, or simply staying on top of regulatory updates, employee

Events

Demo: 5 Strategies to Boost Finserv and Insurance Contact Center

Digital innovation, evolving customer expectations, and ever-changing security concerns are creating new challenges for

Events

Webinar: Cognizant x Centrical Workshop

Centrical is currently

Events

Webinar: The Current State of Workforce Engagement Management

Centrical’s recent WEM report revealed over 71% of organizations are challenged with employee turnover and

Drive transformation with gamification

Supercharge employee engagement by giving your workforce daily reasons to get excited

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Drive transformation with gamification

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