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Boost Customer Loyalty and Drive Repeat Business with Our Free Consultative Session

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Solve Your Employee Engagement and Performance Challenges with a Free Consultation

Are These Challenges Holding Your Team Back?

Employee disengagement leading to low productivity?
Difficulty tracking

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CX/Contact Center Community Happy Hour with Centrical

After an insightful Day 1 at the ICMI Contact Center Expo, join Team Centrical for

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Lunch and Learn: Evaluating Customer Loyalty: Is NPS the Gold Standard?

Join us for an insightful discussion on the effectiveness of Net Promoter Score (NPS) as

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Revolutionize Frontline Team Management with Centrical

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Demo: Meet the AI Assistant for Frontline Managers

Frontline team managers struggle to gain a unified view of their team’s performance across multiple

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Executive Dinner London

Team Centrical is headed to London to host an exclusive invitation-only Executive Dinner for our

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Lunch and Learn: Developing High-Performing Frontline Teams

Join Financial Services and Insurance Contact Center Experts Peter Ochs and Erika Moree!

AI is

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Lunch and Learn: Empowering Managers in the Age of AI

Join Contact Center Experts Corey Mustard and Lisa Strate!

As AI transforms the contact

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Executive Dinner Denver

Team Centrical is headed to Denver to host an exclusive invitation-only Executive Dinner for our

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CCW Vegas Happy Hour with Centrical and Arise

After an insightful Day 1 at CCW Vegas, join Team Centrical and Arise or an

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The Hidden Risks of Neglecting Employee Engagement

Watch Recording

Cost pressures are fueling rumors of slashed employee engagement programs. But companies risk overlooking

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Product Release Highlights

Watch on Demand to stay in the know about the latest and

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Demo: Coaching to Behaviors to Drive Frontline Employee Performance Improvement

Frontline supervisors play a pivotal role in the contact center, steering teams toward success

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Demo: Myth-busting Gamification in Today’s Contact Centers

Organizations are increasingly turning to gamification to motivate, engage, and retain employees while building

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Voice of Employee One-Pager

Learn how you can keep your frontline emotionally connected, motivated, and productive, wherever they work.

Gamification One-Pager

Learn all about Gamification and how you can benefit from it to proactively engage your frontline, from anywhere.

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