Increasing productivity at Microsoft
Watch this webinar to learn how Microsoft increased agent productivity in its contact centers by...
GamEffective’s Six Year Journey to Become Centrical
Gal Rimon shares in this post the realization and process to rebrand the company he founded in 2013 and still leads. He also offers the market-driven rationale behind the shift from GamEffective to Centrical and how it better positions the company for future growth as well as the future needs of its current customers and those organizations that will benefit from working with Centrical.
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How to Help Employees Perform Better and Make ‘A Better World’ in the Process
A new narrative on Centrical's employee performance management platform is called “A Better World.” The...
Gadgets, Gizmos, and, Most Important, Gamification for Frontline Workers
Gartner's 2020 Frontline Worker Technologies Hype Cycle report covers 30 different systems, tools, devices, including...