Gamification is a proven method of boosting customer and employee engagement with a company. Find
Operations leaders are not just tasked with executing business operations and meeting metrics. They
Gamification in a corporate training can improve training outcomes significantly! Want to know how to
How to measure the success of the customer service team and improve it? Read hereHow to measure the success of the customer service team and improve it? Read here
Sales and service teams must stay agile to ensure peak performance. But how can
Today’s enterprise faces many business challenges, especially in these times of uncertainty. Chief among these
Employee engagement has remained statistically stable; however, turnover remains a top issue at contact
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Today’s operations leaders must take a modern approach to successfully lead tomorrow’s frontline teams.
Contact centers (call centers) are the purest form of customer service that any company canOrganizations focused on customer experience (CX) are three times more profitable than those that aren’t.
Supercharge employee engagement by giving your
workforce daily reasons to get excited