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Best Gamification Platforms & Software Overview 

Gamification is a proven method of boosting customer and employee engagement with a company. Find

Demo: Aligning with Employee Expectations to Drive Engagement in 2023

Operations leaders are not just tasked with executing business operations and meeting metrics. They

Gamification in Training: Best Practices in 2024

Gamification in a corporate training can improve training outcomes significantly! Want to know how to

Key Customer Service KPIs & Metrics Overview

How to measure the success of the customer service team and improve it? Read hereHow to measure the success of the customer service team and improve it? Read here

Demo: Strategies for Boosting Sales and Service Team Productivity

Sales and service teams must stay agile to ensure peak performance. But how can

Gamification for Employee Engagement – All You Need to Know

Today’s enterprise faces many business challenges, especially in these times of uncertainty. Chief among these

Gamechangers Newcastle

Employee engagement has remained statistically stable; however, turnover remains a top issue at contact

Product Release Highlights 2

Register today to stay in the know about the latest and greatest Centrical features and

How to Be a Great Operations Leader in 2024

Today’s operations leaders must take a modern approach to successfully lead tomorrow’s frontline teams.

The Dichotomy of BPOs

Contact centers (call centers) are the purest form of customer service that any company canOrganizations focused on customer experience (CX) are three times more profitable than those that aren’t.

Drive transformation with gamification

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workforce daily reasons to get excited

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Drive transformation with gamification

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