eBook, Infographic Adaptive Learning, eLearning, Microlearning Keys to avoiding burnout in remote work Employees working from home are at a higher risk of burnout. Download this infographic to... Share:
eBook Engagement, Performance, Performance Management Managing employee performance in real-time When managing frontline employees you don't have the luxury of managing performance in the past.... Share:
eBook Adaptive Learning, eLearning, Performance 9 steps to creating a continuous learning environment Learn to continuously train your frontline employees like all-star athletes to ensure they always perform... Share:
eBook Adaptive Learning, eLearning, Microlearning Delivering personalized learning at scale Learning content that is specifically designed and relevant for you is better. It will ensure... Share:
eBook Enterprise gamification for contact centers Gamification is a highly effective mechanism for driving employee engagement, productivity, and proficiency. Read this... Share:
eBook Performance Management I ❤️ WFH Learn actionable tactics, developed with WSJ bestselling author Shep Hyken that ensure your WFH employees... Share:
eBook Performance Management Ten Predictions for Contact Center Success in 2021 Read this eBook to learn about the 5 top priorities Gartner's researchers believe organizations should... Share:
eBook Performance Management 5 Performance Priorities for 2021 Read this eBook to learn about the 5 top priorities Gartner's researchers believe organizations should... Share:
eBook Adaptive Learning, eLearning, Microlearning 6 keys to outstanding performance Managers’ must-read: 6 keys to achieving outstanding performance when employees ‘return’ to the office. Learn... Share:
eBook Performance Management, Working from Home Working from ho-ho-home Keep frontline employees productive during the holidays with 5 tips that ensure they'll stay aligned,... Share:
eBook coaching, Contact Center, Performance Management, Team Leaders How to make your first line managers first rate Read about the 6 skills first line managers need in today’s hybrid contact center and... Share:
eBook Adaptive Learning, eLearning, Microlearning How to make your first line managers first rate Read how to help your first line managers develop the 6 key skills they need... Share: