The AI Platform that Guides Frontline Employee Success

Improve productivity and increase customer satisfaction with the all-in-one Performance Experience Platform

Trusted by leading enterprises:

Vimeo

AI to elevate your frontline teams

The AI Performance Experience Platform for Frontline Teams

AI Coaching

Empower supervisors to spend more time supporting their teams and less time buried in data. Centrical’s AI Copilot delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.

Guided Performance Improvement

Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.

Gamification

Bring out the fun and friendly competition with AI-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving daily engagement and boosting performance.

AI Microlearning

Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.

AI Coaching

Empower supervisors to spend more time supporting their teams and less time buried in data. Centrical’s AI Copilot delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.

AI Coaching

Empower supervisors to spend more time supporting their teams and less time buried in data. Centrical’s AI Copilot delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.

Guided Performance Improvement

Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.

Gamification

Bring out the fun and friendly competition with AI-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving daily engagement and boosting performance.

AI Microlearning

Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.

Guided Performance Improvement

Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.

AI Coaching

Empower supervisors to spend more time supporting their teams and less time buried in data. Centrical’s AI Copilot delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.

Guided Performance Improvement

Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.

Gamification

Bring out the fun and friendly competition with AI-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving daily engagement and boosting performance.

AI Microlearning

Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.

Gamification

Bring out the fun and friendly competition with AI-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving daily engagement and boosting performance.

AI Coaching

Empower supervisors to spend more time supporting their teams and less time buried in data. Centrical’s AI Copilot delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.

Guided Performance Improvement

Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.

Gamification

Bring out the fun and friendly competition with AI-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving daily engagement and boosting performance.

AI Microlearning

Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.

AI Microlearning

Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.

AI Coaching

Empower supervisors to spend more time supporting their teams and less time buried in data. Centrical’s AI Copilot delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.

Guided Performance Improvement

Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.

Gamification

Bring out the fun and friendly competition with AI-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving daily engagement and boosting performance.

AI Microlearning

Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.

See why our customers love us!

Centrical is a gamechanger. Prior to launch, I was stagnant with my performance – stuck at the same level with no real confidence that I could improve. But the introduction of their platform brought new life into my understanding and belief that I could achieve more. I’ve earned more money than ever thought was possible, which has created an enormous impact for my family.”  

Gina, Verizon Cellular Sales Associate

“We leveraged Centrical for a significant cross training initiative for our sales organization and this platform was one of the key drivers of the program’s success. Centrical helped us achieve on time, 100% completion and we received exceptional feedback from users and managers on the learning experience.” 

Kerry Cannon, Operations Manager, Sales Learning & Development, Yahoo! Inc.

“Centrical helped us motivate agents and it creates a feeling of healthy competition. All this enables our operations teams to achieve their KPI goals and meet and exceed client expectations. Over the year, we have documented improvements in several KPIs and across different business units. Since we started working with this team, we have found at least one success story every month.” 

Jaime Parra, Gamification Project Manager, Teleperformance

Featured resources

Gamification: A Buyer’s Guide

Our buyer’s guide helps you start your gamification journey, offering the tools to evaluate platforms and build your business case, including a downloadable evaluation checklist.

Find out more
,

Unlocking Employee Engagement and Business Growth

In this whitepaper, you will learn about the detrimental risks of deprioritizing your employee engagement efforts and how to position your learning and development programs to measure impact and drive value.

Find out more

The 2024 Guide to Gamification

Gamification is more than a buzzword – it is a solid strategy that boosts employee motivation, engagement, and performance. However, driving strong business results requires a firm foundational understanding of gamification, why it is effective, and how to implement a successful program.

Find out more

Gamification AI – Everything You Need To Know

Discover how gamification AI revolutionizes user engagement and experience across industries, and learn how your business can leverage this powerful technology

Gamification One-Pager

Gamification One-Pager

Guide your employees to business success with Centrical

See how Centrical can help your organization boost employee engagement and increase business performance.

Request Demo
Guide your employees to business success with Centrical

Request a Free Demo