BPO Teleperformance drives agent efficiency See how Teleperformance boosts agent performance through better engagement, training, and management processes. Share:
Technology Microsoft sees 10% increase in call center employee productivity Read how Microsoft gets outsourced service agents to be highly engaged and productive. Share:
Retail, Telecommunication Verizon's Cellular Sales drives engagement to supercharge sales See how Verizon's premier retailer gets retail employees to continuously give it all they got. Share:
Technology HP boosts channel sales revenue through higher engagement with training Read how HP upped its channel sales game through better training and engagement Share:
BPO Webhelp drives performance through engagement and learning Learn how Webhelp turns engaged and proficient employees into its competitive edge Share:
BPO Sykes speeds-up onboarding without compromising on competency Read how SYKES shortened onboarding by making learning micro, adaptive, and gamified. Share:
BPO Comdata's consistent process drives performance See how a top European BPO gets its agents to top effectiveness and efficiency at... Share:
Finance Payoneer creates a culture of learning to reduce risks and ensure compliance Read how Payoneer keeps its associates compliant with agile, gamified microlearning. Share:
Finance Customer-obsessed bank boosts retention and performance in its contact center Find out how a regional bank reduced attrition, closed knowledge gaps, and raised performance at... Share: