eBook Microlearning Through Gamification Improved knowledge retention and increased performance starts with microlearning, interval learning, and topic repetition. Share:
eBook The First 90 Days: Using Gamification to Engage and Retain New Contact Center Hires How can gamified learning and performance can prevent early attrition in the contact center and... Share:
eBook 2022 Trend Report: The Reality of Contact Center Employee Performance We surveyed contact center leaders to learn what they are doing to motivate, engage, train,... Share:
eBook Gamification or Digital Culture: The Future of Engagement in the Contact Center What digital motivation can do for frontline employees and their managers, from real-time performance management... Share:
Webinars Event, Webinars Getting employees hooked on learning using advanced gamification Watch this session with Dr. Karl M. Kapp to and learn to use all the... Share:
Webinars COVID-19, Event, Financial Services, Performance, Webinars Navigating to a "New Normal" - Panel discussion Join our panel of executives from leading financial service companies TIAA, BankeWest, Huntington Bank, and... Share:
