Rapidly transition your employees to work from home
Due to the COVID-19 situation, we see many companies worldwide required to rapidly transition much of their workforce to a remote work model. This new situation creates challenges for both managers and employees.
Join this session to learn how to:
About the speakers
Dee Nilles, is a contact center expert, consultant and enthusiast with over 25 years of industry experience. During her career, Dee has led strategic and daily operations at multiple call centers, globally. At Microsoft, she managed and deployed key strategic initiatives across global consumer teams such as gamification programs, agent enablement, supplier support model and operations optimization.
Dr. Eyal Ronen, is an Organizational Psychologist, co-founder of SenseMakers strategic consulting, an award-winning professor, and an internationally-renowned speaker. Dr. Ronen has been at the forefront of the field of employee growth and performance for more than two decades, and is a true Learning Evangelist.