Join us for a webinar to learn about the intersection of CX and EX and...
Watch this webinar to learn how Microsoft increased agent productivity in its contact centers by...
Listen to the live panel to hear CX thought leaders and practitioners share their tips,...
Impact business performance with personalized, adaptive microlearning delivered in the flow of work - Watch...
Watch this webinar to stay prepared for the challenges created by transitioning to remote work...
Watch this webinar to hear how Synchrony and Konica adapt employee training to the world...
Watch this session with Dr. Karl M. Kapp to and learn to use all the...
Sustaining quality customer service is especially challenging in these extraordinarily challenging times. watch our webinar with Robert Hearst, Sr. Customer Service Manager at Office Depot, and Dee Nilles, Business Program Director at Centrical, and previously Sr. Business Program Manager at Microsoft to hear how they do it.
There’s continuous adaptation and innovation to deal with the COVID-19-related disruptions to training activities. To...
Join our panel of executives from leading financial service companies TIAA, BankeWest, Huntington Bank, and...
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