Rewarding the Winners or Celebrating Participation? Finding the Right Balance in Employee Motivation

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Centrical Connect Ft. Lauderdale Recap: Building a Future-Ready Frontline

At the latest stop of Centrical Connect in Ft. Lauderdale, Florida, one takeaway stood out: it’s not just about the technology; it’s about the people.

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Why Your Best Learners Might Be Underperforming

Think more training is always better? Think again. Centrical Labs shows how different employee learning patterns impact your team’s performance.

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This 2-Second Coaching Habit Could Increase Your Team’s Productivity by 4%

Could one simple step make your coaching significantly more effective? Our research says yes.

Want a High-Performing Workforce? Coach Like an Athlete

Tracking performance metrics alone won’t drive improvement—changing the right behaviors will. Just as FORM AR goggles analyze swim technique to improve efficiency, businesses must connect key performance metrics to underlying behaviors and coach employees accordingly.

Three-Hour Training? Here’s How Starbucks Can Drive Continuous Learning and Employee Engagement

Starbucks paused business nationwide for a three-hour employee training. Was it worth it? Discover why bite-sized microlearning and gamification drive better engagement and performance for frontline success.

Is AI Killing BI?

I call Business Intelligence Business Gossip: plenty of data, but no action. Here’s how AI is changing the way we turn data into action at scale.

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The Secret to More Bookings and Guest Loyalty: Empowering Your Frontline

U.S. hotel occupancy rates are still lagging pre-pandemic levels. Enabling and engaging frontline employees to champion loyalty programs is the answer to driving recovery and increased bookings.

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Beyond the LMS: Purpose Financial’s (Advance America) Award-Winning Performance Transformation

From searching for an LMS to transforming employee engagement and performance, discover how Purpose Financial (the parent company of Advance America) earned the 2024 Gamechanger Award.

Drive transformation with gamification

Supercharge employee engagement by giving your workforce daily reasons to get excited

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Drive transformation with gamification

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