This can be especially difficult with remote jobs, but luckily, remote employee engagement software from Centrical can help. Our software aims to build engagement through communication, feedback, performance measurement, and gamification.
This post will look at some common factors among top employee engagement tools and how they can benefit your company!
Enterprise employee engagement software works on a number of axes. This is because different employees might be best served by different approaches, and a diversity of techniques can provide more consistent results over time.
Communication is especially important when it comes to remote workers, as communication is their only consistent connection to their team, management, and the company as a whole.
Reliable communication that is both consistent and goes both ways can be invaluable for employee engagement. This can be done through chat, email, or video calls, each of which have unique benefits for humanizing and connecting people.
Feedback is a version of communication, but it goes a step further towards engaging both employees and managers. By showing employees that their opinions matter and that managers care about their successes and challenges, workers are more likely to put themselves in a framework of being a meaningful piece of a larger picture. Feedback is also an important part of performance measurement.
The first level of performance measurement is allowing employees to see their work in a more objective manner–counting hours spent on projects, clients secure, etc. This can help workers tell if they’re working more or less efficiently, helping them celebrate success and pinpoint difficulties.
The second level of performance measurement is facilitating feedback. When management has data on hand, it’s much easier for them to hold up employees as exemplars in their field or speak with them privately about specific flagging numbers.
The third level of performance measurement is comparative. This means allowing employees to see their success rates compared to their team members and peers, creating one of the most successful aspects of employee engagement software: gamification.
Gamification is everywhere these days, helping people engage with activities they might otherwise find boring or a challenge to repeatedly engage. By feeding a sense of accomplishment in the short term, gamification encourages people to work harder and more consistently on things that often only show long-term results.
This can look like employees being awarded for reaching certain goals with points they can put towards raffles or other benefits. It can also look like competition, where a company creates a public leaderboard through which employees and teams can race towards certain accomplishments.
Employee engagement is important not only for its impressive short term benefits, but for its ability to strengthen a company in the long term.
When employees know how their performance relates to their previous work and that of their teammates, it provides new opportunities for motivation.
As workers learn about the successes of those around them and have their own accomplishments made public, they’re more likely to connect with the company and their teammates.
Related to the above, as people understand the roles of those around them and channels of communication are opened, collaboration becomes more effective.
It seems obvious but is worth repeating: the more engaged someone is by their work, the less likely they are to go looking for a different job.
Employee engagement can be the glue that keeps a business together, and it becomes especially important for employees that don’t come into the office and don’t see their peers face to face. Centrical’s software, which is designed specifically to remedy this, can help!
If you want to learn more about how this software can be in specific fields, check out our post on employee engagement for financial services.