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Demo: 5 Strategies to Boost Finserv and Insurance Contact Center

Digital innovation, evolving customer expectations, and ever-changing security concerns are creating new challenges for

Events

Webinar: Cognizant x Centrical Workshop

Centrical is currently

Events

Webinar: The Current State of Workforce Engagement Management

Centrical’s recent WEM report revealed over 71% of organizations are challenged with employee turnover and

Events

Demo: Gamifying the Employee Lifecycle

Leading BPOs and enterprise contact centers recognize the power of gamification to transform the

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Demo: Aligning with Employee Expectations to Drive Engagement in 2023

Operations leaders are not just tasked with executing business operations and meeting metrics. They

Events

Demo: Strategies for Boosting Sales and Service Team Productivity

Sales and service teams must stay agile to ensure peak performance. But how can

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Gamechangers Newcastle

Employee engagement has remained statistically stable; however, turnover remains a top issue at contact

Events

Product Release Highlights 2

Register today to stay in the know about the latest and greatest Centrical features and

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Demo: Unlocking the Power of Gamification in Global BPOs

Keeping BPO agents connected with their team, manager, and metrics is critical to ensuring high

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Webinar: Reinventing the Wheel: Transforming the Frontline Employee Experience

Will engagement strategies of the past work for tomorrow’s frontline teams?

Contact centers have largely been

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Centrical Select 2022 Awards Ceremony

Our clients do amazing things. Some projects, however, are truly remarkable. Join us as we

Events

Unlocking the power of gamification in contact centers

Keeping agents connected with their team and manager in contact centers is critical to ensuring

Drive transformation with gamification

Supercharge employee engagement by giving your workforce daily reasons to get excited

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Drive transformation with gamification

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