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Events

Webinar: New Era of Performance Management for the Frontline

Shattering the Illusion

When it comes to performance management for frontline teams,

Events

Demo: Supercharging the Frontline Manager Experience

Frontline managers are a critical part of any company. The role of a team

Events

2023 Centrical Select Awards

Join us and Celebrate Our Outstanding Customer Achievements
Our customers do amazing things. We are

Events

Demo: Boosting the Frontline Pre-boarding and Onboarding Experience

Your newly hired frontline employees might be new to working at a contact center,

Events

Demo: Redefining the Frontline Employee Experience with AI-Powered Microlearning 

Whether onboarding, upskilling or cross-skilling, or simply staying on top of regulatory updates, employee

Events

Demo: 5 Strategies to Boost Finserv and Insurance Contact Center

Digital innovation, evolving customer expectations, and ever-changing security concerns are creating new challenges for

Events

Webinar: Cognizant x Centrical Workshop

Centrical is currently

Events

Webinar: The Current State of Workforce Engagement Management

Centrical’s recent WEM report revealed over 71% of organizations are challenged with employee turnover and

Events

Demo: Gamifying the Employee Lifecycle

Leading BPOs and enterprise contact centers recognize the power of gamification to transform the

Events

Demo: Aligning with Employee Expectations to Drive Engagement in 2023

Operations leaders are not just tasked with executing business operations and meeting metrics. They

Events

Demo: Strategies for Boosting Sales and Service Team Productivity

Sales and service teams must stay agile to ensure peak performance. But how can

Events

Gamechangers Newcastle

Employee engagement has remained statistically stable; however, turnover remains a top issue at contact

Events

Product Release Highlights 2

Register today to stay in the know about the latest and greatest Centrical features and

Events

Demo: Unlocking the Power of Gamification in Global BPOs

Keeping BPO agents connected with their team, manager, and metrics is critical to ensuring high

Events

Webinar: Reinventing the Wheel: Transforming the Frontline Employee Experience

Will engagement strategies of the past work for tomorrow’s frontline teams?

Contact centers have largely been

Drive transformation with gamification

Supercharge employee engagement by giving your workforce daily reasons to get excited

Request a demo
Drive transformation with gamification

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