How can gamified learning and performance prevent early attrition in the contact center and ensure frontline managers engage new hires?
What you will learn:
- How global employers use gamification to engage employees before the first day, reducing room for attrition
- How gamified onboarding can put new employees on the fast track to productivity
- Strategies to inspire better long-term team productivity by using goal-setting, meaningful work, and proper communication of worth
- Ways to create team-based competitions around learning and development and overall project success