It's a data-driven era, and metrics are seen as the ultimate measure of an employee's...
In the workplace, the goal is clear: motivate employees to align with the company’s objectives,...
In honor of Women's History month, we wanted to spotlight the incredible women on our...
The value of getting a year off to a fast start in 2021 cannot be...
There's been an understandable rise in attention paid to employees' well-being. Centrical's CEO, Gal Rimon,...
With the shift to WFH, forced by the pandemic, we saw a shift to digital,...
Contact Center Pipeline wanted to find out how companies are celebrating Customer Support Week 2020...
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