case studies VIDEO: Gamification for Customer Experience – Tuning Performance Management Vikram Subramaniam, VP Customer Experience at Elance-Odesk-Upwork, is a customer experience expert. We met with... Share:
case studies change management, enterprise gamification, gamification Gamification for BMC Remedy: a Case Study & Some Tricks Too We typically discuss gamification in the context of changing performance and culture in a company.... Share:
whitepapers eLearning and Enterprise Gamification: Free Guide eLearning and gamification are the perfect match. Not only can gamification greatly support training and... Share:
Gamification Basics Is Competition a Productivity Killer? Does Gamification Make it Worse? Competitiveness is perceived as a positive trait. We are taught that we must learn to... Share:
Gamification Basics enterprise software, gamification, software adoption Gamification isn’t about software adoption. It is about what you do with software What is gamification about? Is it a long term or short term project? Is it... Share:
Press Gameffective, a New Breed of Enterprise Gamification Platform, Announces a $ 3 M Investment Round Gameffective, an enterprise gamification company and a narrative-based gamification pioneer, announced today it has raised... Share:
Gamification Basics enterprisegamification, mario herger, platform leader Gameffective Recognized as # 1 in the Gamification Platform Leader Matrix Believing you are doing a good job is one thing. Getting external validation for that... Share:
Customer service best practices, call center, call center gamification, customer service, delight customers, enterprise gamification, gamification, job essence, job function, Karma, karma points, steve curtin Job Essence in Customer Service & Gamification Recently, we have been taking the time to think more about Customer Service and Gamification.... Share:
Customer service adam grant, employee motivation persuasion science, enteprise gamification, gamification, kudos, Noah Goldstein, Robert Cialdini, Steve Martin, task significant, the small big The small BIG – why conventional wisdom about call center gamification is wrong Persuasion science, when you think of it, is not that different from research based deep... Share: