This expansion of the platform’s digital coach, MegAI, enables autogenerated, scalable learning content creation for frontline employees, accelerating time to proficiency by 30%.
Saving Team Leaders More Than 4 Hours Per Week While Elevating Frontline Performance
Celebrating Organizations and Individuals Who Are Transforming the Frontline Employee Experience
The world’s leading employee Performance eXperience Platform recently partnered with a respected professional organization to help support call center quality assurance and training teams.
The industry analysis is comprised of global feedback from 500+ leaders from BPOs, enterprise contact...
Solution elevates the quality assurance experience, leading to a 64% decrease in error rates, and an 84% increase in compliance and safety scores.
This expansion of the platform’s digital coach, MegAI, enables autogenerated, scalable learning content creation for frontline employees, accelerating time to proficiency by 30%.
Providing a best-in-class experience for customers through frontline employees.
Supercharge employee engagement by giving your workforce daily reasons to get excited
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