Investing in employee growth and development shouldn’t be hard.
See how Centrical can help you address skills gaps and deliver engaging and impactful reskilling and upskilling programs.
Reskilling and upskilling your workforce are essential for retaining talent and ensuring your organization is ready for whatever tomorrow brings.
Fostering a productive workforce can result in:
Improvement in sales performance
Reduction in call flow errors
Increase in customer satisfaction
Motivate your people to develop and grow and level up your upskilling so your best agents are prepared to transition into new roles with clear learning pathways and recognition and rewards along the way.
When priorities shift, flexibility is key. With Centrical you can easily share new information and certify your people to create quick alignment and enable your teams to adapt seamlessly.
Gain visibility into individual skills gaps with analytics that help you see who needs help where and take immediate action with personalized learning and coaching.
Higher Retention
Agile Workforce
Improved Employee Loyalty
“This is the behavioral change that we were aiming for. And we were able to achieve this without changing our compensation plan. The amazing thing is, we could really see an increase in our cross selling all over our product selection.”
David Windlin, Head of Sales Coordination, Swiss Life Select
We are all in a state of constant learning. Whether on the job, at school, or when keeping up with the latest technology.
Find out moreLearn about how adaptive learning could lead to success in your company.
Find out moreGet access to these Employee Performance Experience assets: ePX Definitive Guide, Cheat Sheet, and Engagement Index. All delivered to your Inbox.
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