Tackling Turnover in Travel and Hospitality

The travel and hospitality industry experiences an attrition rate of over 80% annually, with early attrition and first-day ghosting significant contributors to these statistics. How can companies throughout the industry curb early attrition while setting their new hires up for long-term success? In this guide, we’ll cover: 

  • The cost of attrition 
  • How early attrition impacts the customer experience 
  • When (and why) new hires abandon their role 
  • 5 actionable steps for retention 
  • Centrical as a solution 
  • Key takeaways 

Bonus: A checklist for success 

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