The travel and hospitality industry experiences an attrition rate of over 80% annually, with early attrition and first-day ghosting significant contributors to these statistics. How can companies throughout the industry curb early attrition while setting their new hires up for long-term success? In this guide, we’ll cover:
- The cost of attrition
- How early attrition impacts the customer experience
- When (and why) new hires abandon their role
- 5 actionable steps for retention
- Centrical as a solution
- Key takeaways
Bonus: A checklist for success