Start delivering an Employee Performance Experience: Your checklist for each stage of the employee’s journey:
- What is an employee performance experience?
- Why should you care?
- How to measure?
- Immediate next steps
It is no secret that engaged, high-performing employees create amazing customer experiences. A performance experience is a method of improving operational performance, employee retention, and CX by personally guiding and inspiring frontline employees across every stage of the employee lifecycle.
But we know it can be overwhelming on where to begin to ensure you are delivering the best experience possible. So, we broke it down into a very simple checklist by stage to get you started.