Research Frontline Workers: Creating a Performance-Driven Culture A performance-driven culture is what sets successful organizations apart. This research reviews findings from a... Share:
Blog Post ‘Learning in the Flow of Work’ Is Just a Fad…If It Doesn’t Work As compelling as “learning in the flow of work” might be, it’s little more than... Share:
Blog Post eLearning, Gamification, Performance GamEffective’s Six Year Journey to Become Centrical Gal Rimon shares the rationale behind the shift from GamEffective to Centrical and the future... Share:
Blog Post eLearning, Sales, Sales Enablement Turning Salespeople into Super Salespeople Read how a Fortune 100 tech company improves channel partners’ engagement with its online training Share:
Blog Post Sales, Sales Enablement Sales Enablement Needs to be More About Making Salespeople Better Automating sales enablement can help salespeople sell. Read how it can be done. Share:
Blog Post Performance The Absurdity of the Annual Performance Review Companies typically don't leverage real-time data to enhance employee performance. They should. Read to learn... Share:
Blog Post Onboarding How Not to Get Spooked by Ghosting Employees New hires sometimes don’t show up and existing employees “disappear.” Learn the value of engaging... Share:
Blog Post Contact Center Depending on Bots Is Dangerous to the Future of Your Contact Center A research study on what technology contact center leaders expect in the future - and... Share:
Blog Post Sales, Sales Enablement Don’t Let Sales Enablement Be a ‘Field of Dreams’ A sales enablement platform, must also serves to engage, train, and manage sales personnel. This... Share:
Blog Post Contact Center, Customer Service Everyone Shouldn’t Have to Hate Customer Service This commentary on a recent Wall Street Journal article reviews why service agents need more... Share:
Blog Post Engagement To Engage Millennials in the Workplace - Make it a Game We need new tools to help us connect and engage our millennial workforce. Read this... Share:
