How to Be a Great Operations Leader in 2023

Today’s operations leaders must take a modern approach to successfully lead tomorrow’s frontline teams. 

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2023 will likely be a year of economic uncertainty, with everyone doing more with less and requiring heightened leadership. But today’s frontline leadership strategies are outdated; in order to successfully lead teams in 2023 and beyond, how can leaders upgrade and modernize their approach? 

In this guide, we’ll cover the following: 

  • The current state of operations leadership 
  • A profile of today’s frontline employee 
  • A human-centric leadership checklist 
  • Your 2023 modernization checklist and toolkit 
  • Key takeaways 

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