2021 Centrical Select Awards
Celebrating Outstanding Centrical Client Achievements
Alone, together 2.0
COVID-19 drove a rapid transition to work from home. As enterprises adapt to the next.normal, many now begin to adopt hybrid work models. This ebook will teach you how to do this successfully, ensuring your employees stay productive, efficient, and engaged.
Resource Center
Success 2021 Reimagine Work : Now available on-demand
Watch the Success 2021 event sessions to learn from the leaders who are reimagining the...
AI + People = Higher Performance: How Augmented People Intelligence Improves Frontline Managers’ Performance
This is the first in a series of articles that will explore the rise and...
A Beginner's Guide to Sales Gamification
In this blog post we explore some of the main elements of sales gamification and...
What Does Sales Gamification or Sales Performance Management Actually Do? A Day in the Life of an Account Executive and his Manager
Get an insight into the life of an Account Executive and his Manager and how...
Five sales gamification leaderboard mistakes and how to fix them
Granted sales people thrive on competition, however the problem is that leaderboards tend to be...
Leading Remotely: 6 Lessons from Frontline Leadership
Read insights shared by frontline leaders from Anthem, Blue Cross, John Hancock, HP, VISA, and...
Keys to avoiding burnout in remote work
Employees working from home are at a higher risk of burnout. Download this infographic to...
Increasing productivity at Microsoft
Watch this webinar to learn how Microsoft increased agent productivity in its contact centers by...
Manage What You Measure: Improve Workforce Productivity with Transparent Performance Metrics
One of the most efficient and impactful ways companies can inspire better team productivity is...
Centrical Plays Key Role in BT Group’s ‘Reimagining’ of Employee Development
When BT looked to re-imagine the internal learning offering it provides employees, the emphasis was...
Managing employee performance in real-time
When managing frontline employees you don't have the luxury of managing performance in the past....