2023 Global Operation Leaders Insight Survey

We surveyed 500+ operations leaders across industries and the globe to get their thoughts on the state of workforce engagement in 2023. Respondents offered insights on a wide variety of topics, ranging from business priorities and initiatives, to where they are struggling, to why employees leave, to expectations around WEM platforms (and the impact of gamification as part of a WEM), and more.  

This report offers insights into the following: 

  • Business goals and priorities in 2023 
  • Where leaders are struggling 
  • Creating a modern employee experience 
  • How organizations are reducing attrition 
  • Coaching methodology 
  • Voice of the Employee programs  

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