The Challenge of Patient Collections
Well before novel coronavirus wreaked havoc, healthcare systems and their revenue cycle management (RCM) service...
Boost Motivation with Virtual Stores
Employees will be motivated to complete learning exercises, hit their KPIs, and more when they're able to redeem points accumulated through those efforts for rewards found in virtual stores.
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‘All By Myself:’ Working Remotely in Our Crisis-filled World
In the midst of the Coronavirus public health crisis, thousands of frontline employees, the ones...
A Major Clothing Retailer Forgets that EX Drives CX
A top-flight retailer equips employees with several apps to expedite sales and keep customers happy....
Make 'National Fun Day at Work' an Everyday Event
For a few years now, the last Friday in January is celebrated as “National Fun...
Boost Motivation with Virtual Stores
Employees will be motivated to complete learning exercises, hit their KPIs, and more when they're...
Nadella Named FT Person of the Year Offers Further Proof Culture of Continuous Learning Yields Big Results
Satya Nadella succeeded in revitalizing Microsoft by changing it from a company of know-it-alls to...
News of Boris Johnson’s Victory Exemplifies the Virtues HI+AI
The night UK Prime Minister Boris Johnson claimed a landslide victory by his Conservative political...
To Learn Something, Once is Never Enough -- The Value of Repetition to Retain
There’s an adage about making a presentation. It goes: “Tell them what you’re going to...
‘Learning in the Flow of Work’ Is Just a Fad…If It Doesn’t Work
As compelling as “learning in the flow of work” might be, it’s little more than...
GamEffective’s Six Year Journey to Become Centrical
Gal Rimon shares the rationale behind the shift from GamEffective to Centrical and the future...
Turning Salespeople into Super Salespeople
Read how a Fortune 100 tech company improves channel partners’ engagement with its online training
Sales Enablement Needs to be More About Making Salespeople Better
Automating sales enablement can help salespeople sell. Read how it can be done.