Blog Post Engagement, Microlearning, Performance Management The Proverb and Power Up: How a Product Enablement Program Works Power Up with Centrical is all about empowering administrators of Centrical's Employee-Centric Success Platform. So... Share:
Press Release Engagement, Microlearning, Performance Management, Team Leaders, Working from Home Employee-Centric Success Platform Centrical Closes $32 Million Funding Round Led by Intel Capital and JVP Centrical today announced the closing of a $32 million funding round led by Intel Capital,... Share:
eBook Performance Management, Working from Home Working from ho-ho-home Keep frontline employees productive during the holidays with 5 tips that ensure they'll stay aligned,... Share:
Blog Post Performance How Centrical Makes Certain Performance Data is Correct How does Centrical make certain the performance data employees and their managers see and act... Share:
Article Microlearning, Team Leaders, Working from Home Working From Home Demands a New Training Focus on Team Leaders With the shift to WFH, forced by the pandemic, we saw a shift to digital,... Share:
Blog Post Performance Management, Working from Home You Can Unburn Burned-Out Employees As we approach three-quarters of a year under COVID-19, about two-thirds of employees feel burned... Share:
Blog Post How Instilling Values in a Customer Support Organization Helps Drive an Excellent Customer Experience Centrical gathered its technical account managers (TAM). These are the people who deal directly with... Share:
Article Customer Service Team Appreciation in 2020 Contact Center Pipeline wanted to find out how companies are celebrating Customer Support Week 2020... Share:
Blog Post Engagement, Performance Management, Working from Home Productivity Drops When Employees Feel Disconnected Boston Consulting Group (BCG) issued a report recently. A fascinating read. It was a collection... Share:
eBook coaching, Contact Center, Performance Management, Team Leaders How to make your first line managers first rate Read about the 6 skills first line managers need in today’s hybrid contact center and... Share:
Webinars eLearning, Microlearning Creating adaptive microlearning that delivers immediate ROI Impact business performance with personalized, adaptive microlearning delivered in the flow of work - Watch... Share:
Webinars Hybrid workforce, Working from Home Rapidly transition your employees to work from home Watch this webinar to stay prepared for the challenges created by transitioning to remote work... Share:
