Getting employees hooked on learning using advanced gamification
Watch this session with Dr. Karl M. Kapp to and learn to use all the...
Alone, together 2.0
COVID-19 drove a rapid transition to work from home. As enterprises adapt to the next.normal, many now begin to adopt hybrid work models. This ebook will teach you how to do this successfully, ensuring your employees stay productive, efficient, and engaged.
Resource Center
Virtual Fist Bumps Are Necessary in a WFH World
The rate of Kudos, the recognition feature on Centrical's employee performance management platform, rose 150%...
The Shift to Digital Remote Learning is Working – Here's Proof
The lights are coming back on in some corporate training classrooms. But most will remain...
How to Help Employees Perform Better and Make ‘A Better World’ in the Process
A new narrative on Centrical's employee performance management platform is called “A Better World.” The...
How to make your first line managers first rate
Read how to help your first line managers develop the 6 key skills they need...
Gadgets, Gizmos, and, Most Important, Gamification for Frontline Workers
Gartner's 2020 Frontline Worker Technologies Hype Cycle report covers 30 different systems, tools, devices, including...
The 3 keys to higher customer satisfaction
When you engage employees at an emotional level, provide continuous learning, they will want to...
Managing employee performance in real-time
When managing frontline employees you don't have the luxury of managing performance in the past....
Managing employee performance in real-time
When managing frontline employees you don't have the luxury of managing performance in the past....
Relationship-based employee management won't cut it in a WFH world
With employees working from home (WFH), now and post-pandemic, how you assess and manage their...
WFH Hurts Contact Center Productivity – Here’s How to Fix It
Having contact center agents continue to WFH is more than reasonable. Continuing to accept less...
Delivering personalized learning at scale
Learning content that is specifically designed and relevant for you is better. It will ensure...