See How Centrical Transforms EX & CX for the World’s Leading Finserv Teams
Watch a short video to see how you can:
Use Gamification and AI-powered Microlearning to reduce early attrition by 30%
How to elevate the agent experience while Increasing CSAT (10% or more!)
Increase Your Team’s Resolution Rate (20%+)
Support global agents and managers with AI-powered coaching
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What our clients say
"Employees’ engagement in the learning process is amazing.”
Neomie Rothnie
Payoneer
“Centrical helped us motivate agents and it creates a feeling of healthy competition. All this enables our operations teams to achieve their KPI goals and meet and exceed client expectations.”
Jaime Parra
Project Manager, Teleperformance
“Using Centrical, we aligned salespeople with company objectives and showed how they would benefit. Our salespeople improved their new product sales because of Centrical’s positive motivation.”
Markus Leibundgut
Head of Sales, SwissLife Select
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Quality Management One-Pager
Find out how you can deliver better customer experiences in this one-pager
Performance Management One-Pager
Learn what’s possible with Centrical’s Performance Management Platform
Coaching One-Pager
Learn how you can leverage Centrical’s Coaching capabilities to scale frontline manager impact.
Watch Contact Center Demo
See how Centrical Boosts Contact Center Agents’ Performance
Watch Sales Demo
See how Centrical Boosts Sales Performance
Voice of Employee One-Pager
Learn how you can keep your frontline emotionally connected, motivated, and productive, wherever they work.
Gamification One-Pager
Learn all about Gamification and how you can benefit from it to proactively engage your frontline, from anywhere.