New Era of Performance Management for the Frontline

Watch Recording

 

Shattering the Illusion

When it comes to performance management for frontline teams, are you checking in with your people – or simply checking boxes? Today’s performance management has potential for so much more and you can hear all about it at our upcoming webinar. Discover a whole new era of performance management, an employee performance experience – one that inspires and empowers your frontline employees to excel!

 

What You’ll Learn

  • The latest strategies and tools transforming frontline employee performance management
  • How the right mix of technologies can engage and empower your workforce
  • How to bring it all together in an authentic and impactful employee performance experience

 

Who You’ll Hear From

    • April Crichlow, Chief Marketing Officer, CentricalWith over 20 years of global tech experience, April also pioneers our next-gen platform for employee engagement and performance management. 
    • Nate Brown, Co-Founder, CX AcceleratorLover of all things customer, Nate dedicates his energy and expertise to shaping and motivating the next generation of customer experience professionals.
    • Martin Teasdale, Founder and Host, Get out of Wrap (GOOW)
      Passionate about elevating the skills of contact center professionals, Martin inspires and engages the community through his podcast, LinkedIn Live show, and online network.
New Era of Performance Management for the Frontline
Watch Recording

Watch Recording

 

Shattering the Illusion

When it comes to performance management for frontline teams, are you checking in with your people – or simply checking boxes? Today’s performance management has potential for so much more and you can hear all about it at our upcoming webinar. Discover a whole new era of performance management, an employee performance experience – one that inspires and empowers your frontline employees to excel!

 

What You’ll Learn

  • The latest strategies and tools transforming frontline employee performance management
  • How the right mix of technologies can engage and empower your workforce
  • How to bring it all together in an authentic and impactful employee performance experience

 

Who You’ll Hear From

    • April Crichlow, Chief Marketing Officer, CentricalWith over 20 years of global tech experience, April also pioneers our next-gen platform for employee engagement and performance management. 
    • Nate Brown, Co-Founder, CX AcceleratorLover of all things customer, Nate dedicates his energy and expertise to shaping and motivating the next generation of customer experience professionals.
    • Martin Teasdale, Founder and Host, Get out of Wrap (GOOW)
      Passionate about elevating the skills of contact center professionals, Martin inspires and engages the community through his podcast, LinkedIn Live show, and online network.
Speakers
Martin Teasdale
Founder and Host, Get out of Wrap (GOOW)
Nate Brown
Co-Founder, CX Accelerator
April Crichlow
Chief Marketing Officer, Centrical
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About Centrical

Centrical, the Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth, through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.

Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, DHL, Synchrony Financial, and more.

© 2024 Centrical