The Hidden Risks of Neglecting Employee Engagement

Watch Recording

Cost pressures are fueling rumors of slashed employee engagement programs. But companies risk overlooking the long-term damage of such shortsighted decisions. And, with the right strategy, it is possible to improve both operational efficiency and EX outcomes.

Join industry experts Karl Kapp, Professor, Author, and Keynote speaker, and Brit Morenus, Award-Winning Game-Based Training Leader at Microsoft to discover:

  • The hidden costs of cutting engagement programs ❌
  • How gamification boosts engagement and operational efficiency
  • Strategies for personalized learning that drives measurable business impact
  • Real-world examples of gamified training success stories

 

The Hidden Risks of Neglecting Employee Engagement
Watch Recording

Watch Recording

Cost pressures are fueling rumors of slashed employee engagement programs. But companies risk overlooking the long-term damage of such shortsighted decisions. And, with the right strategy, it is possible to improve both operational efficiency and EX outcomes.

Join industry experts Karl Kapp, Professor, Author, and Keynote speaker, and Brit Morenus, Award-Winning Game-Based Training Leader at Microsoft to discover:

  • The hidden costs of cutting engagement programs ❌
  • How gamification boosts engagement and operational efficiency
  • Strategies for personalized learning that drives measurable business impact
  • Real-world examples of gamified training success stories

 

Speakers
Brit Morenus
Gamification Program Manager at Microsoft
Karl Kapp
Professor, Author, and Keynote speaker
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About Centrical

Centrical, the Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth, through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.

Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, DHL, Synchrony Financial, and more.

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