Revolutionize Frontline Team Management with Centrical

September 24th |  10:00am – 11:30am ET | Location: Virtual (Zoom)

Join our exclusive Analyst Event for an in-depth look at our latest innovations

Frontline team leaders struggle to manage and develop their teams in today’s complex landscape. Despite leaders reporting coaching is one of the top 3 priorities for supervisors (Gartner), 47% of agents are not satisfied with their manager (CMP Research). Centrical’s Team Performance Central and AI Assistant offers a comprehensive solution. 

Highlights of the event:

  • Direct Access to Centrical Executives: Get exclusive insights into our latest innovations and strategic direction.
  • Early Access to Customer Case Studies: Discover how organizations like Teleperformance, JP Morgan Chase, and Ovo Energy are driving results with our platform.
  • Panel Discussion: Engage with customers, industry experts, and thought leaders on the future of frontline team management.
  • Exclusive Sneak Peek: Be among the first to experience our newest features.
Revolutionize Frontline Team Management with Centrical
Register Now

September 24th |  10:00am – 11:30am ET | Location: Virtual (Zoom)

Join our exclusive Analyst Event for an in-depth look at our latest innovations

Frontline team leaders struggle to manage and develop their teams in today’s complex landscape. Despite leaders reporting coaching is one of the top 3 priorities for supervisors (Gartner), 47% of agents are not satisfied with their manager (CMP Research). Centrical’s Team Performance Central and AI Assistant offers a comprehensive solution. 

Highlights of the event:

  • Direct Access to Centrical Executives: Get exclusive insights into our latest innovations and strategic direction.
  • Early Access to Customer Case Studies: Discover how organizations like Teleperformance, JP Morgan Chase, and Ovo Energy are driving results with our platform.
  • Panel Discussion: Engage with customers, industry experts, and thought leaders on the future of frontline team management.
  • Exclusive Sneak Peek: Be among the first to experience our newest features.
Speakers
Gal Rimon
CEO at Centrical
April Crichlow
CMO at Centrical
Linat Mart
VP of Product at Centrical
Simon Harrison
Founder and Executive Partner at Actionary
Jojo Pacis
Chief Transformation Officer, US and CA at Teleperformance
Liz Pope
Customer Experience and Improvement Manager at Capita
Melissa Chang
Senior Director of Customer Success
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About Centrical

Centrical, the Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth, through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.

Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, DHL, Synchrony Financial, and more.

© 2024 Centrical