Organizations are increasingly turning to gamification to motivate, engage, and retain employees while building a positive company culture.
But while gamification is a growing buzzword, not everyone has a grasp on what it is. Additionally, gamification has progressed well past the humble leaderboard on the wall, with technology offering a truly customized experience for organizations and employees. Yet 80% of gamification strategies will fail.
Watch our latest webinar to learn the truth behind the myths, and how your organization can implement a gamification strategy and turn it into a success story.
What we will cover:
- Gamification 101: The true meaning of gamification in today’s contact centers
- Why many gamification programs fail
- Gamifying the entire employee experience across the lifecycle, the right way
- Implementing a robust change management program