Inspire employees to take ownership of their performance with clear goals and instant, AI-driven feedback. Recognize achievements and offer up AI-driven learning and coaching to drive continuous improvement.
Empower supervisors to spend more time supporting their teams and less time buried in data. Team Performance Central and AI Assistant for Team Leaders unifies and summarizes team performance data and delivers personalized performance insights and actionable recommendations, making it easier than ever to support your frontline and drive results.
Close knowledge gaps and keep teams proficient with AI-powered microlearning. Get bite-sized learning tailored to individual needs, automatically delivered in the flow of work. Plus, generate microlearning activities and quizzes effortlessly with generative AI.
Bring out the fun and friendly competition with Al-powered gamification. Personalized competitions, dynamic leaderboards, rewards and recognition, motivate your team, driving dally engagement and boosting performance.
Crush customer satisfaction & efficiency goals with Centrical. AI personalizes coaching and development, gamified feedback motivates, & integrated quality management streamlines performance improvement.
Learn MoreCrush customer satisfaction & efficiency goals with Centrical. AI personalizes coaching and development, gamified feedback motivates, & integrated quality management streamlines performance improvement.
Increase in productivity
Increase in CSAT and FCR scores
Reduction in early attrition
In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow.” - Dee Niles, Microsoft
Crush customer satisfaction & efficiency goals with Centrical. AI personalizes coaching and development, gamified feedback motivates, & integrated quality management streamlines performance improvement.
Equip your team with real-time performance insights, personalized coaching, and engaging competitions. Centrical’s AI guidance helps your sales team boost revenue and motivates them to achieve more each day.
Learn MoreEquip your team with real-time performance insights, personalized coaching, and engaging competitions. Centrical’s AI guidance helps your sales team boost revenue and motivates them to achieve more each day.
Increase in sales per hour
Increase in average order value
Increase in upselling
“Centrical’s platform is one of the most important, top 3 platforms we use at our company right now, it’s as important if not more important than our point of sales system.“ - Brian Snyder , Cellular Sales
Equip your team with real-time performance insights, personalized coaching, and engaging competitions. Centrical’s AI guidance helps your sales team boost revenue and motivates them to achieve more each day.
Increase knowledge retention and adapt seamlessly to change. Centrical creates personalized learning paths and delivers engaging, gamified learning to empower your teams to continuously develop the skills they need to thrive.
Learn MoreIncrease knowledge retention and adapt seamlessly to change. Centrical creates personalized learning paths and delivers engaging, gamified learning to empower your teams to continuously develop the skills they need to thrive.
faster onboarding
Completion rate for voluntary program
Less time spent authoring learning content
“Employees’ engagement in the learning process is amazing.” - Neomie Rothnie, Payoneer
Increase knowledge retention and adapt seamlessly to change. Centrical creates personalized learning paths and delivers engaging, gamified learning to empower your teams to continuously develop the skills they need to thrive.
"We wanted to find a solution that would help motivate our agents at a deeper, more meaningful level. One that would get them emotionally engaged to achieve their very best."
Dee Niles
Senior Business Program Director, Microsoft
"Using Centrical, we aligned salespeople with company objectives and showed how they would benefit. Our salespeople improved their new product sales because of Centrical’s positive motivation."
Markus Leibundgut
Head of Sales, SwissLife Select
"We leveraged Centrical for a significant cross training initiative for our sales organization and this platform was one of the key drivers of the program’s success. Centrical helped us achieve on time, 100% completion and we received exceptional feedback from users and managers on the learning experience."
Jaime Parra
Gamification Project Manager, Teleperformance
Our buyer’s guide helps you start your gamification journey, offering the tools to evaluate platforms and build your business case, including a downloadable evaluation checklist.
In this whitepaper, you will learn about the detrimental risks of deprioritizing your employee engagement efforts and how to position your learning and development programs to measure impact and drive value.
Gamification is an increasingly popular strategy gaining traction across organizational types and industries. While gamification is an effective tool for employee motivation, engagement, productivity, and performance, it must be implemented thoughtfully to deliver consistent results over the long term.
See how Centrical can help your organization boost employee engagement and increase business performance.
Get access to these Employee Performance Experience assets: ePX Definitive Guide, Cheat Sheet, and Engagement Index. All delivered to your Inbox.
Transform Onboarding with the AI Copilot Built for Frontline Teams
Find out how you can deliver better customer experiences in this one-pager
Learn what’s possible with Centrical’s Performance Management Platform
Learn how you can leverage Centrical’s Coaching capabilities to scale frontline manager impact.
See how Centrical Boosts Contact Center Agents’ Performance
See how Centrical Boosts Sales Performance
Learn how you can keep your frontline emotionally connected, motivated, and productive, wherever they work.
Learn all about Gamification and how you can benefit from it to proactively engage your frontline, from anywhere.