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Yahoo! Gamification Case Study

May 22, 2014 • gal

We’re incredibly proud to announce our newest case study: “How Yahoo! increased its customer service KPIs by 10% in two weeks’ time”. It’s available here, in our case study section.

It features the story of how we quickly and effectively gamified Yahoo’s customer service, across geographies and teams, to create a lasting and sustainable improvement in KPIs.

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